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Job Category: Office/Production

FLSA: Non-Exempt

Shift: 1st Shift Full Time Monday -Thursday 6:00 am to 4:00 pm

Reports to: V.P. of Manufacturing

Location: DeForest, WI 53532, USA

Quality Manager

Position Details

Company Culture

At Pro Metal Works, we're building more than metal products—we're building a company where people can do meaningful work, grow their careers, and take pride in what they accomplish together.

For more than 25 years, we've earned our customers' trust through exceptional quality, reliable service, and a commitment to doing things the right way. As a family-owned company, we combine the stability of an established business with the agility, accessibility, and personal relationships that larger organizations often lack.

The strength of our company is reflected in the people who choose to build their careers with us. Our average employee tenure is over 7 years, demonstrating the supportive culture, opportunities for growth, and sense of belonging that have become hallmarks of Pro Metal Works.

As our Quality Manager, you will have a direct impact on the future of our company. Working closely with ownership and senior leadership, you will lead quality initiatives, strengthen our Quality Management System, and drive continuous improvement throughout the organization. Your expertise won't sit on the sidelines—it will help shape decisions, influence operations, and ensure we continue delivering products that exceed customer expectations.

What makes Pro Metal Works different is our culture. We believe great results come from great people who trust one another, share ideas openly, and take ownership of their work. We invest in our employees' success, encourage professional growth, and create opportunities for individuals to make a real difference every day.

Located in DeForest, Wisconsin, our facility offers convenient access to major highways and a community that provides an outstanding quality of life, from outdoor recreation and fitness opportunities to local dining, entertainment, and family-friendly amenities.

If you're looking for a place where your contributions matter, your voice is heard, and your work has a visible impact, you'll find that opportunity at Pro Metal Works. Join a team that values craftsmanship, integrity, continuous improvement, and the people who make our success possible.

Responsibilities

  • Operate Equipment Safely: Utilize best practices daily to ensure safe operation of all equipment.

  • Promote a Positive Work Environment: Build morale through effective peer-to-peer relationships being a positive resource for all employees. Fosters a positive environment, always treating co-workers with dignity and respect

  • Maintains and continually improves a documented, customer compliant quality system, based on the best practices of ISO 9001:2015, with the end goal of achieving outstanding customer satisfaction

  • Acts as the primary point of customer contact in support of the Quality Management System, promoting a ‘can do’ spirit, always representing Pro Metal Works, Inc. in a positive manner

  • Overall responsibility for quality planning involving new product introduction (APQP) and revisions to existing products (ECN)

  • Generate Production Part Approval Process (PPAP) and First Article (FAIR) documentation per customer requirements

  • Identifies critical characteristics, implements appropriate process controls

  • Implement mistake proofing to fortify process controls

  • Directs the corrective action process using 8D Problem Solving techniques, ensuring a 360-degree process

  • Maintains a gauge calibration system that controls measuring equipment

  • Perform 1st piece, in-process and receiving inspection; perform audits of finished product

  • Perform Internal Audits in support of the Quality Management System

  • Train employees on measuring equipment/gages and use of our quality management system

  • Drives identified Continual Improvement Projects

  • Coach, mentor, and develop direct reports.

  • Other duties as assigned

We value our employees by providing key benefits:

  • Employer Paid Retirement / 401K / Profit Sharing / Cash Balance Plan

  • Quality Bonuses

  • Safety Bonuses

  • End of Year Bonuses

  • Paid Vacation

  • Health Insurance

  • Dental Insurance

  • Eye Insurance

  • Competitive Starting Wage

  • Upward Mobility

  • Family Atmosphere

  • 100% Air Conditioned Manufacturing Facility

  • 4 x 10 hour work days Mon thru Thur / 3 day weekends for employees.

  • Very Clean, well-lit, metal fabrication facility utilizing the latest industry equipment

Knowledge, Skills and Abilities Required

  • Bachelor’s degree in related field preferred

  • 5 years of quality management experience in a manufacturing environment

  • Outstanding ability to review customer specifications and blueprints

  • Proficiency with precision measuring equipment and tools

  • Excellent analytical and problem-solving skills

  • Demonstrated commitment to customer satisfaction

  • A metallurgy background is a plus

  • Proficiency in basic computer skills and applications, including Microsoft Office

  • Experienced in problem-solving and continuous improvement techniques

  • Excellent organizational, verbal, written, and interpersonal skills.

  • Ability to switch from an office to a shop floor environment on a continual basis

Pro Metal Works Benefits

  • Health Insurance

    Ensure comprehensive health insurance and access to prescription medications for your entire family.

  • 401(K) Retirment Plan

    Employees can prepare for their retirement by allocating a portion of their income as pre-tax contributions. Our retirement plans offer features such as profit sharing, employer matching, and company contributions to support their future financial security.

  • Paid Time Off

    Achieving a work-life balance is crucial, and our eligible employees can take advantage of our comprehensive paid time-off programs. These include vacation and holiday pay, ensuring you enjoy well-deserved breaks.

  • Dental Insurance

    Dental benefits encompass coverage for preventive care, as well as routine, diagnostic, and restorative services.

  • Life Insurance

    Income protection for your designated beneficiary in the event of loss of life during active employment.

Additional Benefits

  • Annual Golf Outing

    Our Annual Golf Outing in the fall is a celebration of employee appreciation, featuring complimentary golf, food, and beverages courtesy of Pro Metal Works.

  • Family Holiday Party

    Our Annual Holiday Party allows employees and their families to get together for dinner, service awards, and prizes in commemorating outstanding performances and company success

  • Employee Appreciation Cookouts

    Each Summer Pro Metal Works hosts a cookout for employees and their families to gather in good ol' Midwest Fashion over a meal and some yard games.

  • Spend Holidays Celebrating

    Never miss out on another holiday event. Pro Metal Works offers all employees Paid Time Off for all major holidays including their floating holiday, so get the most out of your vacation.

  • Safety Bonus

    Safety is number one and quality is number two. PMW gives out safety bonuses for completing jobs safely without accidents. We have been able to give out bonuses since this incentive began.

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